Shipping and Returns

At Hikari League, we strive to get your Japanese Pokémon cards to you as quickly and safely as possible.

  • Processing Time: Orders are typically processed within 1-2 business days.

  • Shipping Methods: We offer multiple shipping options, including standard and expedited shipping, to meet your needs.

  • Delivery Time:

    • Standard shipping usually takes 5-10 business days, depending on your location.

    • Expedited shipping options deliver faster, usually within 2-5 business days.

  • Shipping Costs: Shipping fees are calculated at checkout based on your location and the chosen shipping method.

  • Tracking: Once your order ships, you will receive a tracking number so you can monitor its progress.

International Shipping

We proudly ship worldwide! Please note that international delivery times may vary and customs fees or import taxes may apply, depending on your country.

Once again, a price for delivery is calculated upon checkout.

 

Returns & Exchanges

Your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

  • Return Period: You can return items within 14 days of receiving your order.

  • Condition: Returned items must be in the same condition as when you received them — unopened, undamaged, and with original packaging.

  • Return Process:

    1. Contact our support team at hikarileague@outlook.com to initiate your return.

    2. We’ll provide instructions and a return authorisation.

    3. Ship the item back using a trackable shipping method.

  • Refunds: Once we receive and inspect the returned item, we will process your refund within 5 business days. Refunds will be issued to the original payment method.

  • Exchanges: If you want to exchange an item, please contact us, and we’ll assist you with the options.

 

 

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us immediately at hikarileague@outlook.com. We’ll resolve the issue promptly by sending a replacement or issuing a refund.

 

 

Thank you for choosing Hikari League — we appreciate your trust and look forward to helping you complete your Japanese Pokémon card collection!